HR Case Management Software
Manage every complexity, every policy point, every legality. Every time.
Handle everything from grievances to disciplinary matters. Benefit from precision recording, careful handling and fair, consistent management.
Workpro HR is a complete case management solution that gives you the consistent, fully-repeatable process you need to guarantee fair treatment for every employee. All recorded in precise detail.
Go beyond your standard HR system
Your day-to-day HR system is the place to deal with payroll, holidays and record keeping. However, it’s not designed to handle complex, sensitive cases – the ones which could easily end up in an employee tribunal, or having broader implications for your business.
Workpro can access the data you need from your standard system – such as employee names and details – but takes HR and employee relations case management to a whole new level of professionalism.
Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
Benefits at a glance
- Complete control at every stage
- Highlight issues before they become problems
- Fair and consistent, every time
- Remove unnecessary risk
Included as standard
- 20 HR case types
- Stages and outcomes appropriate to each case type
- Templates for creating letters and emails
- Standard reports library
- GDPR-compliant data protection case types
- All customisable and extendable
Supporting line managers
From absences to grievances and performance, and all the other issues that can arise in a team, line managers play a huge role in maintaining good employee relations. How do you ensure this happens fairly and consistently across your organisation?
This is where the optional Workpro Connect module comes in. Workpro Connect is a self-serve tool which provides clear, intuitive case management support for line managers. It ensures line managers and the central HR team can securely correspond and collaborate on cases as needed. With every case logged, actioned and reported on within one secure system, the HR team and their managers can see exactly what is going on throughout the organisation.
A choice of dashboards for clear, "at-a-glance" case tracking
Log & track all casework
Respond & resolve
Security & maintenance
Our customers all share a desire to offer the best possible customer service with the least amount of fuss.
"The team members are absolutely delighted with Workpro. They have picked up using the system brilliantly. It is intuitive and user friendly and you can easily work through the steps."
"The HR team enjoy the greater degree of control Workpro gives them over their workload. The service provided to the business as a result has improved, with easier reporting to line managers on case status for example, as well as reduced turnaround time for case handling."