--- title: HR Case Management Systems For Blue Light And Healthcare Organisations description: Blue Light and Healthcare HR cases are often complex and hard to manage. Workpro provides a central management platform with robust tools that take the hard work out of case management. --- # HR & Employee Relations Case Management For The Healthcare And Bluelight Sectors ## Track and manage all HR cases in one secure system With a large and diverse workforce working across multiple departments, HR cases in the Healthcare and Blue Light sectors can be both challenging and complex. Our software is designed to give HR professionals better visibility of their caseload, managers better reporting, and employees better support. - Secure - User Friendly - Cost Effective [ See it in action ](https://www.workpro.com/request-a-demo-workpro-casework) ![Workpro HR Case Management for blue light organisations](https://www.workpro.com/hs-fs/hubfs/workpro-blue-light.png?width=594&height=566&name=workpro-blue-light.png) ### Used and Trusted by: ![NHS England Logo](https://www.workpro.com/hs-fs/hubfs/Logos/Clients%20logos/Untitled%20design.jpg?width=340&height=200&name=Untitled%20design.jpg) NHS England ![North East Ambulance Service](https://www.workpro.com/hs-fs/hubfs/north-east-ambulance-service-logo.jpg?width=340&height=200&name=north-east-ambulance-service-logo.jpg) North East Ambulance Service ![Barking, Havering and Redbridge NHS Trust](https://www.workpro.com/hs-fs/hubfs/barking-havering-redbridge-nhs-logo.jpg?width=340&height=200&name=barking-havering-redbridge-nhs-logo.jpg) Barking, Havering and Redbridge NHS Trust ![spire-healthcare-logo-small](https://www.workpro.com/hs-fs/hubfs/spire-healthcare-logo-small.jpg?width=340&height=200&name=spire-healthcare-logo-small.jpg) Spire Healthcare #### The Smart Way To Manage Employee Relations Your HR team plays an important role in supporting staff when they need it most – and protecting the organisation from harm. Learning from case outcomes is also vital, feeding into improvement initiatives that help patients, carers, and staff. From absence cases to workplace adjustments, grievances to whistleblowing, disciplinary cases to tribunal hearings, our software enables you to track and manage all HR casework in one place. Benefit from a secure case management system that prioritises usability and operational efficiency. Workpro provides the flexible toolset needed to stay on top of HR cases. ![patient-ombudsman-logo-v2](https://www.workpro.com/hs-fs/hubfs/Logos/Clients%20logos/patient-ombudsman-logo-v2.jpg?width=85&height=50&name=patient-ombudsman-logo-v2.jpg) "Workpro is easy for our team to navigate. The product is also highly customizable, allowing us to reflect how we want our workflows to operate within the system." Complaints Canada Healthcare ![lgsco-logo-v2](https://www.workpro.com/hs-fs/hubfs/Logos/Clients%20logos/lgsco-logo-v2.jpg?width=85&height=50&name=lgsco-logo-v2.jpg) "The Workpro team supported us to make our system as straightforward and simple to use as it can be, yet flexible enough to adapt to our changing business needs." Complaints England Ombudsman ![Burtons](https://www.workpro.com/hs-fs/hubfs/Logos/Clients%20logos/Burtons.png?width=85&height=57&name=Burtons.png) "Compared to the emails and spreadsheets we had before, Workpro provides us with the order that we need and the focus on enquiries. Ultimately it helps us provide support to our colleagues in the business which is what we are here to do." HR UK Manufacturing [![workpro-human-resources-dashboard-01](https://www.workpro.com/hs-fs/hubfs/Software%20Screenshots/workpro-human-resources-dashboard-01.jpg?width=800&height=667&name=workpro-human-resources-dashboard-01.jpg) ](https://www.workpro.com/hubfs/Software%20Screenshots/workpro-human-resources-dashboard-01.jpg) [![workpro-human-resources-dashboard-02](https://www.workpro.com/hs-fs/hubfs/Software%20Screenshots/workpro-human-resources-dashboard-02.jpg?width=800&height=667&name=workpro-human-resources-dashboard-02.jpg) ](https://www.workpro.com/hubfs/Software%20Screenshots/workpro-human-resources-dashboard-02.jpg) [![workpro-human-resources-dashboard-03](https://www.workpro.com/hs-fs/hubfs/Software%20Screenshots/workpro-human-resources-dashboard-03.jpg?width=800&height=667&name=workpro-human-resources-dashboard-03.jpg) ](https://www.workpro.com/hubfs/Software%20Screenshots/workpro-human-resources-dashboard-03.jpg) #### Intelligent HR Case Management ## Configurable software that supports your processes #### Eliminate Inefficiencies in the Handling of HR Cases Ditch cumbersome spreadsheets and shared mailboxes for a system that pulls all HR casework together. Workpro has an intuitive user interface that can sync up with other systems like the NHS’s ESR (Electronic Staff Record). #### Track every case and ensure compliant handling Workflow reflects your policies and ensures cases are handled correctly and consistently. Multiple case types accommodate the differing needs of part and full-time staff across a range of disciplines. Whether uniformed or non-uniformed, doctors, nurses, porters or paramedics. ![Woman sitting at a desk using a laptop](https://www.workpro.com/hs-fs/hubfs/woman-using-laptop.png?width=861&height=349&name=woman-using-laptop.png) #### Organise evidence and keep information secure Gather and retain supporting evidence in the case file. Access the latest version of case information wherever you work, including from home. Control who can see cases, and rest assured that your data is safely stored in a highly secure, UK based cloud solution. #### Rely on quality management information Workpro collects and collates important case data and gives you better visibility of employee relations issues across your organisation. Identify trends and analyse root causes to feed into improvement initiatives. Highlight risks before they become problems. #### An all-in-one solution ## Key Features - 20 configurable HR case types - User and team dashboards - Alerts and reminders - Auto-populated letter and email templates - Standard reports library [ Read more about Workpro Features ](https://www.workpro.com/why-workpro/features) #### Workpro Connect for HR ## Optional HR Case Portal Workpro Connect is an optional module for your main Workpro HR system. It is a self serve case portal that ensures line managers have the tools and information they need to manage their team's cases the right way - with support from the central HR team as needed. [ Read about Workpro Connect for HR ](https://www.workpro.com/why-workpro/optional-workpro-casework-modules/workpro-connect-for-hr) #### Prefer to watch a video? ## Workpro Explained In 4 Minutes We are an employee-owned organisation and our team provide customers with individual service. Find out more in this short video. ![An introduction to Workpro HR](https://www.workpro.com/hs-fs/hubfs/Workpro%20Website/Videos/028%20Chris%20Ellis%20-%20employee%20ownership_Moment-1.jpg?width=960&height=540&name=028%20Chris%20Ellis%20-%20employee%20ownership_Moment-1.jpg) #### Clear and intuitive HR case tracking ## Key features Workpro HR software is cloud hosted in secure, UK based data centres. It can be used 'out-of the box' but is also highly flexible, customisable and scalable. #### Log & track all casework - Efficient case capture tools - Task and case assignment - Alerts and reminders Log & track all casework #### Respond & resolve - 20 configurable HR case types - Document management - Auto-populated templates Respond & resolve #### Management information - Comprehensive dashboards - Standard and adhoc reports - Flexible search and filtering Management information #### Security & maintenance - Full audit trail  - System admin tools - Data protection  - Secure UK based hosting Security & maintenance [ Read more about Workpro Features ](https://www.workpro.com/why-workpro/features-0) ![Woman making a call on a mobile phone](https://www.workpro.com/hs-fs/hubfs/woman-on-phone-with-screenshots.png?width=329&height=363&name=woman-on-phone-with-screenshots.png) #### See our software in action ## Book a live overview Book a product overview and find out why HR professionals love our cloud-based HR case management software. [ Book your live overview ](https://www.workpro.com/request-a-demo-workpro-casework) [![Workpro Intuitive Case Management Logo](https://www.workpro.com/hs-fs/hubfs/workpro-intuitive-case-management--logo--white--no-margin.png?width=147&height=60&name=workpro-intuitive-case-management--logo--white--no-margin.png "Workpro Intuitive Case Management Logo")](https://www.workpro.com/) #### Accredited By ![Untitled design-1](https://www.workpro.com/hs-fs/hubfs/Logos/Accreditation%20logos/Untitled%20design-1.jpeg?width=168&height=109&name=Untitled%20design-1.jpeg) ![UKAS AND ISO 9001 - RGB-1](https://www.workpro.com/hs-fs/hubfs/Logos/Accreditation%20logos/UKAS%20AND%20ISO%209001%20-%20RGB-1.jpeg?width=168&height=109&name=UKAS%20AND%20ISO%209001%20-%20RGB-1.jpeg) ![cyber-essentials-plus-badge-high-res-1](https://www.workpro.com/hs-fs/hubfs/Logos/Accreditation%20logos/cyber-essentials-plus-badge-high-res-1.png?width=100&height=90&name=cyber-essentials-plus-badge-high-res-1.png) - [Terms & Conditions](https://www.workpro.com/terms-conditions-workpro-casework) - [Privacy & Cookies](https://www.workpro.com/privacy-cookies-workpro-casework) - [Acceptable use policy](https://www.workpro.com/acceptance-use-policy-workpro-casework) Copyright © 2024 Computer Application Services Ltd.