Case Management Software, Complaints & HR Case Tracking

Complaints Management Software

Build compliance and oversight into every part of your process.

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Human Resources Case Management Software

The compliant way to manage even the most complex issues.

FOI & SAR Case Management Software

Log every request, plan every action and stay fully compliant.

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Case
Management Software

From investigations to internal issues, take complete control.

Case Capture

Everything is in one place, from web forms to letters.

Document Management

Work directly in Word - or get a PDF detailing the entire case.

Reports & Analysis

If it's in Workpro, it can be analysed, instantly.

Security & Audit

Restrict who sees what. Track every action. Encrypt everything.

Alerts & Reminders

Visually flag targets, deadlines and progress.

Templates

Use convenient, consistent letter and email templates.

Performance Monitoring

KPIs, team allocations, "done today'", "what's next" and more.

Admin Tools

Manage Workpro yourself. Or simply ask us to do it for you.

Configurable Workflow

Workpro is ready to adapt to almost any process.

System Integration

Integrate Workpro with existing systems. Or use standalone.

Simon Laxton, Business Relationship Manager at Workpro, describes our system upgrade process

Company News

How We Ensure You Don't Need To Worry About A Workpro System Upgrade

November 11, 2026 5 min read

Complaints Management

What features should your complaints management system have?

When it comes to complaints management software there isn’t a one-size-fits-all so…

November 11, 2026 4 min read

HR Case Management

Selecting Employee Relations Software: An In-Depth Guide For HR Managers

The right employee relations (ER) software can be transformative – streamlining yo…

November 11, 2026 14 min read

Complaints Management

Customer Complaint Tracking: A Guide To Current Best Practices

If you can track and manage them properly, customer complaints are a valuable asse…

November 11, 2026 13 min read

Dedicated HR case management & complaints management software

The right way to track, manage and report on employee and customer issues.

Which Workpro is right for you?

Complaints Management Software

Human Resources Case Management Software

FOI & SAR Case Management Software

Case
Management Software

Complete control of your case management process.

Workpro efficiently handles complaints, HR cases, FOI requests and more - watch our explainer video

Trusted by leading organisations

Our clients gain confidence and control at every stage of the process - with complete oversight of every action by every team member.

Features at a glance