Case management software for complaints and HR case tracking
Know when your cases are on-time and on-track. And when they’re not.
Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service.
Which Workpro is right for you?
Trusted by leading organisations
Our clients gain confidence and control at every stage of the process - with complete oversight of every action by every team member.
"The team members are absolutely delighted with Workpro. They have picked up using the system brilliantly. It is intuitive and user friendly and you can easily work through the steps."
"It's often an unsolicited comment in induction feedback that people think the system is more usable and more accessible, more powerful than systems they'd used in the past. And since we recruit from a wide variety of backgrounds, that gives us a comparator with hundreds of organisations in terms of their case management systems."
"Our business is looking into complaints and the vast majority of LGO's staff rely on an effective case management system every day, if not every hour. The Workpro team supported us to make our system as straightforward and simple to use as it can be, yet flexible enough to adapt to our changing..."
"I don’t think the transition of the new HR structure would have been as successful without Workpro. It has been key to the success of that. We would be lost without it now!"
“Workpro works seamlessly across platforms as a browser-based implementation and is easy for our team to navigate. The product is also highly customizable, allowing us to reflect how we want our workflows to operate within the system. The Workpro team has been insightful and responsive as we’ve adapted the system to our changing needs over time."
"Workpro empowers us to do the things we need to do as an organisation and as individuals. It mirrors our approach to casework. You are free to use your own initiative while keeping to the things that have to be done. It’s so flexible but we can really funnel the use of the system through validation and field labels. Workpro allows us to be as consistent and directive as we want to be."
Features at a glance
Everything is in one place, from web forms to letters.
Work directly in Word - or get a PDF detailing the entire case.
Reports & Analysis
If it's in Workpro, it can be analysed, instantly.
Security & Audit
Restrict who sees what. Track every action. Encrypt everything.
Case management thinking.
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