Case management software for complaints and HR case tracking

"Our business is looking into complaints and the vast majority of LGO's staff rely on an effective case management system every day, if not every hour. The Workpro team supported us to make our system as straightforward and simple to use as it can be, yet flexible enough to adapt to our changing..."

“Workpro works seamlessly across platforms as a browser-based implementation and is easy for our team to navigate. The product is also highly customizable, allowing us to reflect how we want our workflows to operate within the system. The Workpro team has been insightful and responsive as we’ve adapted the system to our changing needs over time."

"Workpro empowers us to do the things we need to do as an organisation and as individuals. It mirrors our approach to casework. You are free to use your own initiative while keeping to the things that have to be done. It’s so flexible but we can really funnel the use of the system through validation and field labels. Workpro allows us to be as consistent and directive as we want to be."

"The HR team enjoy the greater degree of control Workpro gives them over their workload. The service provided to the business as a result has improved, with easier reporting to line managers on case status for example, as well as reduced turnaround time for case handling."