Contact us Request a demo
Contact us Request a demo
Contact us Request a demo
Contact us Request a demo
Contact us directly on +44 (0)131 449 7071

Welcome to our Blog

Product updates, news, comments - this is where we share what's happening with Workpro and the markets we serve. 

We hope you find it useful!

workpro-caseworker-01
All Topics Content Type - Blog HR Case Management Solution - HR and ER Solution - Complaints Complaints Management Content Type - Guide Product News Solution - FOI and SAR Company News Content Type - News
How Does Complaints Handling Affect Customer Satisfaction?
Smiling businessman with headset interacting in his office
Complaints Management

How Does Complaints Handling Affect Customer Satisfaction?

November 11, 2026 2 min read
Key Considerations When Utilising Technology For Complaints Management
Portrait of a smiling customer service representative with an afro at the computer using headset
Complaints Management

Key Considerations When Utilising Technology For Complaints Management

November 11, 2026 3 min read
How We Ensure You Don't Need To Worry About A Workpro System Upgrade
Simon Laxton, Business Relationship Manager at Workpro, describes our system upgrade process
Company News

How We Ensure You Don't Need To Worry About A Workpro System Upgrade

November 11, 2026 5 min read
What features should your complaints management system have?
Complaints Management

What features should your complaints management system have?

November 11, 2026 4 min read
Selecting Employee Relations Software: An In-Depth Guide For HR Managers
HR Case Management

Selecting Employee Relations Software: An In-Depth Guide For HR Managers

November 11, 2026 14 min read
Customer Complaint Tracking: A Guide To Current Best Practices
Complaints Management

Customer Complaint Tracking: A Guide To Current Best Practices

November 11, 2026 13 min read
The Pros and Cons of AI for Complaints Management
Complaints Management

The Pros and Cons of AI for Complaints Management

November 11, 2026 5 min read
What Does An “Industry-Leading” Complaint Handling Process Look Like?
Complaints Management

What Does An “Industry-Leading” Complaint Handling Process Look Like?

November 11, 2026 11 min read
Identifying and Supporting Vulnerable Complainants
Complaints Management

Identifying and Supporting Vulnerable Complainants

November 11, 2026 5 min read
Load More Stories