Blog | Workpro Casework

Portrait of a smiling customer service representative with an afro at the computer using headset

Complaints Management

Key Considerations When Utilising Technology For Complaints Management

February 7, 2023 3 min read

Customer service representatives working at desk in office

Complaints Management

How Can I Improve The Complaints Handling Process For My Business?

February 6, 2023 2 min read

Smiling businessman with headset interacting in his office

Complaints Management

How Does Complaints Handling Affect Customer Satisfaction?

February 3, 2023 2 min read

Simon Laxton, Workpro's Business Relationship Manager, explaining Workpro to delegates at the CIPD ACE.

Events

Is there a better solution to track HR cases than spreadsheets? Yes!

December 9, 2022 2 min read

Simon Laxton, CAS business Relationship Manager, at the FCO Conference.

Events

Equity, Diversity and Inclusion at The FCO Conference

December 9, 2022 2 min read

Banner for the CIPD Annual Conference asking delegates to see Workpro at stand B4.

HR Case Management

Considerate Automation in the People Profession

October 13, 2022 1 min read

The Workpro marketing team behind the stand at the CIPD Scotland Conference.

HR Case Management

Keeping the ‘human’ at the centre of human resources

September 29, 2022 3 min read

The Workpro stand at the United States Ombudsman Association Conference

News from New Hampshire - US Ombudsman Association Conference

September 20, 2022 2 min read

Workpro is on G Cloud 13

September 1, 2022 1 min read

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