Contact us Request a demo
Contact us Request a demo
Contact us Request a demo
Contact us Request a demo
Contact us directly on +44 (0)131 449 7071

HR Case Management For The Retail and Wholesale Sectors

De-risk case management

See it in action
education-complaints

Used and Trusted by:

home-bargains-logo
Home Bargins
DHL Logo
DHL
Burtons
Burton's Biscuits
tsb-logo-v2
Arqiva

Take Control Of Your HR case management

Retail and wholesale sector HR can be incredibly challenging. Fast-paced and ever changing, it demands that you manage high turnover rates and support a diverse workforce across multiple locations, while keeping abreast of employment regulations. 

Workpro simplifies case management, giving you greater visibility of employee issues across your organisation. User-friendly tools cut down repetitive admin and boost productivity, while comprehensive dashboards and reports help you quickly identify trends and address root causes.

From absence cases to formal disciplinaries, workplace grievances to long term sickness, our software ensures every HR case is captured, tracked and reported on. It's an intuitive workflow based system designed to ensure employee issues and enquiries are handled correctly and consistently wherever they occur. 

Burtons

"Compared to the emails and spreadsheets we had before, Workpro provides us with the order that we need and the focus on enquiries. Ultimately it helps us provide support to our colleagues in the business which is what we are here to do."

HR
UK
Manufacturing

tsb-logo-v2

"The team members are absolutely delighted with Workpro. They have picked up using the system brilliantly. It is intuitive and user friendly and you can easily work through the steps."

HR
UK
Financial Services

patient-ombudsman-logo-v2

"Workpro is easy for our team to navigate. The product is also highly customizable, allowing us to reflect how we want our workflows to operate within the system."

Complaints
Canada
Healthcare

Smart HR Case Management

Configurable software that supports your processes

Handle all HR cases efficiently

Move beyond spreadsheets and shared mailboxes with a system that’s designed to simplify case management in the retail sector. Clear process steps, alerts, reminders and templates help your team to respond quickly and appropriately to each case type. 

Track Every Case

Configurable dashboards ensure that you maintain 360° visibility of HR cases across your organisation, whether working from home or another location. Re-assign cases and tasks if a team member is absent or too busy, and benefit from better resource utilisation.

Woman sitting at a desk using a laptop

Ensure compliant case handling

Workpro keeps things right. Targets and automated tasks ensure casework follows agreed procedure, while any risks are flagged. Workpro also makes it easy to collate evidence in case files – ideal for complex cases, or formal proceedings.

Tackle persistent issues

Workpro collates important case information throughout the process, and provides powerful tools for reporting and in depth analysis. Benefit from better visibility of ER issues and their causes, and drive powerful training and quality improvement initiatives.

An all-in-one solution

Key Features

Read more about Workpro Features
  • 20 configurable HR case types
  • User and team dashboards
  • Alerts and reminders
  • Auto-populated letter and email templates
  • Standard reports library
  • Secure, UK based cloud hosting

Workpro Connect for HR

Optional HR Case Portal

Workpro Connect is an optional module for your main Workpro HR system.

It is a self serve case portal that ensures line managers have the tools and information they need to manage their team's cases the right way - with support from the central HR team as needed.

Read about Workpro Connect for HR

Prefer to watch a video?

Workpro Explained In 4 Minutes

We are an employee-owned organisation and our team provide customers with individual service. Find out more in this short video.

Clear and intuitive HR case tracking

Key features

Workpro HR software is cloud hosted in secure, UK based data centres. It can be used 'out-of the box' but is also highly flexible, customisable and scalable.

Log & track all casework


  • Efficient case capture tools
  • Task and case assignment
  • Alerts and reminders
Log & track all casework

Respond & resolve


  • 20 configurable HR case types
  • Document management
  • Auto-populated templates
Respond & resolve

Management information


  • Comprehensive dashboards
  • Standard and adhoc reports
  • Flexible search and filtering
Management information

Security & maintenance


  • Full audit trail 
  • System admin tools
  • Data protection 
  • Secure UK based hosting
Security & maintenance
Read more about Workpro Features
Woman making a call on a mobile phone

See our software in action

Book a live overview

Book a product overview and find out why HR professionals love our cloud-based HR case management software.

Book your live overview