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Contact us Request a demo
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HR Case Management For The Housing Industry

Support frontline staff and shield your organisation from risk

See it in action
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Used and Trusted by:

Housing Ombudsman Service Logo
Housing Ombudsman Service
Nottingham City Council Housing Services Logo
Nottingham City Council Housing Services
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Barking, Havering and Redbridge NHS Trust
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Spire Healthcare

Take Control Of Your HR case management

Refined over the years we’ve spent working alongside the Housing Ombudsman Service and other regulators, Workpro boasts a user-friendly toolset that’s designed to help you manage your caseload more effectively. Our HR version includes 20 case types, covering everything from absences through to complex disciplinary proceedings.

Workpro's HR case management system ensures that your procedures are followed properly, cases are handled fairly, and business risk is mitigated - allowing you to focus on what matters, obtaining the best outcome for each case.

Workpro is an all-in-one case management solution that’s designed to help you deliver on these objectives. It prioritises usability and operational efficiency, with full audit and reporting functionality that ensure you have complete visibility of employee relations  across your organisation. 

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"Workpro empowers us to do the things we need to do as an organisation and as individuals. It mirrors our approach to casework. You are free to use your own initiative, while keeping to the things that have to be done."

Complaints
England
Ombudsman

Burtons

"Compared to the emails and spreadsheets we had before, Workpro provides us with the order that we need and the focus on enquiries. Ultimately it helps us provide support to our colleagues in the business which is what we are here to do."

HR
UK
Manufacturing

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"The team members are absolutely delighted with Workpro. They have picked up using the system brilliantly. It is intuitive and user friendly and you can easily work through the steps."

HR
UK
Financial Services

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"The Workpro team supported us to make our system as straightforward and simple to use as it can be, yet flexible enough to adapt to our changing business needs."

Complaints
England
Ombudsman

Smart HR Case Management

Configurable software that supports your processes

Streamline HR case management

An intuitive user interface, customisable workflows, templates and detail-rich dashboards significantly reduce the time it takes to log, track and manage HR cases. Workpro also syncs up with other HR systems to ensure that you don’t have to waste time duplicating information.

Track and manage multiple case types

Our software enables you to manage everything from wellbeing issues to disciplinary hearings. Multiple case types allow you to accommodate part- and full-time staff across a range of disciplines, ensure that you're always providing consistent and appropriate responses, with alerts and reminders to ensure nothing is missed.

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Collate and organise important evidence

Workpro makes it easy to gather and retain any supporting evidence in your case files. Ideal for complex cases, or formal disciplinary procedures destined for a tribunal. All Workpro data is stored on secure servers, with file management tools that help you comply with data protection regulations.

Maintain full visibility of your caseload

Flexible dashboards and rich reporting options provide full visibility of employee relations issues across your organisation. Identify trends and analyse root causes to highlight persistent issues and drive sustained improvements to your service and organisation.

An all-in-one solution

Key Features

  • 20 configurable HR case types
  • User and team dashboards
  • Alerts and reminders
  • Auto-populated letter and email templates
  • Standard reports library
  • UK based cloud hosting
Read more about Workpro Features

Workpro Connect for HR

Optional HR Case Portal

Workpro Connect is an optional module for your main Workpro HR system.

It is a self serve case portal that ensures line managers have the tools and information they need to manage their team's cases the right way - with support from the central HR team as needed.

Read about Workpro Connect for HR

Prefer to watch a video?

Workpro Explained In 4 Minutes

We are an employee-owned organisation and our team provide customers with individual service. Find out more in this short video.

Clear and intuitive HR case tracking

Key features

Workpro HR software is cloud hosted in secure, UK based data centres. It can be used 'out-of the box' but is also highly flexible, customisable and scalable.

Log & track all casework


  • Efficient case capture tools
  • Task and case assignment
  • Alerts and reminders
Log & track all casework

Respond & resolve


  • 20 configurable HR case types
  • Document management
  • Auto-populated templates
Respond & resolve

Management information


  • Comprehensive dashboards
  • Standard and adhoc reports
  • Flexible search and filtering
Management information

Security & maintenance


  • Full audit trail 
  • System admin tools
  • Data protection 
  • Secure UK based hosting
Security & maintenance
Read more about Workpro Features
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See our software in action

Book a live overview

Book a product overview and find out why HR professionals love our cloud-based HR case management software.

Book your live overview