We are not talking about routine HR requests managed by your standard HR system, our focus is on more complex HR and Employee Relations case management that requires careful recording, processing and reporting to be compliant with law and procedures. Cases such as Grievance, Disciplinary, Long Term Sick Leave, or Employment Tribunal cases.
Consistency is key with such casework. A superbly documented process consistently applied is one of the main things an Employment Tribunal will look for. And of course, fair treatment means happier more productive employees.
Standard HR systems record routine information well, such as payroll and holidays, but when it comes to HR case management a more specialised approach is needed.
Working alongside existing systems, Workpro HR manages the timescales, processes and documentation associated with employee case management - improving control, outcomes and reporting.
Workpro HR helps you to treat employees as individuals while following appropriate process. HR teams can provide effective service - showing respect and case knowledge even when they have to keep track of large numbers of staff members.
Business managers can be given timely advice and guidance before situations become critical.
Multiple Case Types (24 included as standard)
Workpro includes an extensive list of case types pre-configured in the standard product, which can be adapted to your specific terminology and KPIs, or added to as required. This "platform" approach allows us to deploy your system as quickly and cost effectively as possible. The standard case types include:
We would be delighted to show you Workpro HR. Please contact us for a demonstration or to discuss your requirement further.
Workpro offered us all the features we needed, at the right cost. The HR team enjoy the greater degree of control Workpro gives them over their workload. The service provided to the business as a result has improved, with easier reporting to line managers on case status for example, as well as reduced turnaround time for case handling.
DE&S, UK Ministry of Defence
Workpro was deployed as part of a wider programme of service improvement and cost reduction. The team has embraced the solution as a key part of their professional toolset, providing better insights and control at individual, team and management levels.
East Kent Human Resources (Shared Services)