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Sectors

Workpro is designed to fit your business exactly

Sectors we serve

Financial Services

Complaints handling is heavily regulated in this sector and good reporting is vital. Household names use Workpro for FCA complaints management. Workpro HR is also in demand, with issues such as harassment and bullying ensuring HR case management is a hot topic in boardrooms.

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Governments

Government

Workpro is used by the Local Government and Social Care Ombudsman in England and the Public Service Ombudsman schemes in Wales, Scotland and Northern Ireland, as well as local government administration schemes overseas. Case types include complaints, enquiries, advice and social welfare cases.

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Housing Blue

Housing

Handling complaints well impacts a housing organisation’s reputation and is an important factor in tenant well-being. The Housing Ombudsman is a long-term Workpro client with a remit to improve complaint handling in their jurisdiction. Workpro is also used to manage housing association HR cases.

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Education

Education

From student complaints and appeals, to misconduct in research cases, Workpro is used by leading universities to manage both complaints and HR cases. FOI and GDPR is another area where Workpro is used to record, track and report on cases from receipt to resolution.

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Healthcare

Healthcare

Applying lessons learned from complaints and feedback can make a huge difference to patients and carers, and the future care they receive. Workpro case management software is also used by NHS bodies to manage staff grievances, disciplinaries, performance and other HR casework.

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Ombudsman

Ombudsman

Workpro is used by Ombudsman and Commissioner organisations across the world. Our first Ombudsman solution was delivered in 2003. This heritage gives the Workpro team unrivalled experience in the delivery and support of case management software to regulatory bodies.

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Don't see your industry or sector listed ? Workpro is applicable for any business handling potentially tricky cases.

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Flexible installation to suit your business

Workpro is now available as Software as a Service or as an On-Premise installation. The choice is yours.

Installation options