HR Case Management For The Public Sector

Your role is multifaceted. You have to balance the need to support staff with the need to promote organisational resilience, and to ensure that cases are handled in a manner that’s fully  compliant with all relevant government or public sector standards. 

To exacerbate matters, you’re fighting a plethora of emergent challenges. Cases are becoming more complex, you’re managing a distributed workforce that may be spread across multiple departments or locations, and there’s mounting pressure on your budget to contend with.

The spreadsheets or unspecialised systems many rely on simply won’t cut it, but Workpro is different. 

Designed to increase operational efficiency and improve outcomes across the board, our cloud-based case management software focuses on enabling your team to deal with all HR case types quickly, efficiently and without error. 

It interfaces with 3rd party systems, creates robust audit trails and allows you to collate all relevant evidence against a specific case file. It’s also highly-customisable, allowing you to modify everything from available case types to the individual fields available to frontline staff. 

Developed in collaboration with HR caseworkers, Workpro is used by public sector bodies like Birmingham City Council and the Maritime and Coastguard Agency. We’re confident that it’s the right tool for any organisation looking to improve service delivery, and better support employees.