Defence Equipment and Support (DE&S) employ a civilian workforce of 12,000 working in the procurement and supplies area of the Ministry of Defence (MOD) – buying all the equipment and services that the Royal Navy, British Army and Royal Air Force need to operate effectively.
Workpro is used to manage HR casework for this large workforce. A rapid deployment (within 6 weeks of approval) was required and achieved using the UK Government G-Cloud procurement route.
Confidence in the HR case management process has increased. Users and managers have a much clearer picture of what needs done next, by whom. Reporting is easier and richer.