Share
Close icon

Blog

Revitalise your case management system in under eight weeks

Filtered by:
blog placeholders
All Case Management

Revitalise your case management system in under eight weeks

A fast-start case management system saves you money with rapid, sustainable gains. Who says you have to pay a premium for quick delivery?

6 January 2021
blog placeholders
All Case Management

Workpro Video Explainer

Check out our short video explainer on how and why Workpro improves management of complaints and HR cases. 

3 December 2020
blog placeholders
Complaints Management

Every day is Ombuds Day

What is an Ombudsman? And how does Workpro case management software help Ombudsman offices worldwide to make a difference – every day!

8 October 2020
blog placeholders
HR Case Management

Innovation Award for Workpro HR portal

Our new HR portal enables secure online information exchange between HR caseworkers, employees, and managers. Remote working and communication capabilities are being extended thanks to an Innovate UK award.

8 September 2020
blog placeholders
HR Case Management

What features should a good employee case management system have?

When career issues hit, employees expect consistent policies and fair resolution. Are you equipped with a good ER case management system? 

13 August 2020
blog placeholders
Complaints Management

Managing rising complaints well

Complaints are expected to rise as the Covid-19 crisis continues. Are you equipped to cope? We share some effective strategies from Workpro customers.

9 July 2020
blog placeholders
Complaints Management

Whistleblower case management. Encouraging a Speak Up culture.

Whistleblower or Freedom to Speak up (FTSU) cases require careful handling. We share experience in implementing these challenging case types.

19 June 2020
blog placeholders
Company News

Our employee ownership story

Employee ownership is a win-win. How a move to employee ownership 6 years ago helped us overcome challenging circumstances – and made us more resilient for this current storm.

18 June 2020
blog placeholders
Complaints Management

How much are complaints costing your business?

Complaints handling comes at a cost. But poor complaints handling costs more. What are these costs and how can you reduce them?

4 June 2020
blog placeholders
HR Case Management

Managing HR casework remotely, beyond Covid-19

Remote working and response coordination – two huge challenges now facing HR teams. Our secure online tool for HR case management can help.

23 April 2020
blog placeholders
Complaints Management

Dealing with repeat complainants effectively

Repeat complaints and complaint clusters can be the most difficult to handle. The complaint handling experts at Workpro have put together some tips to help.  

5 April 2020
blog placeholders
Company News

Workpro works on through Covid-19

Workpro is actively monitoring developments related to the Covid-19 pandemic. The whole team is already set up to work remotely, enabling us to stay connected to our staff and clients. We are also pro-actively helping organisations adapt to longer term home working.

27 March 2020