Insurance Complaints Handling Model - A Briefing
This whitepaper summarises key things to consider in light of FCA rule changes for complaints handling in the Insurance industry.
Written as a briefing prior to the FCA complaint handling rule changes in 2016, this whitepaper still offers useful insights into the benefits of a dedicated complaints management system for FCA-regulated firms.
![workpro-resources-insurance-complaints-handling-model-cover](https://www.workpro.com/hs-fs/hubfs/Workpro%20Website/Resources/workpro-resources-insurance-complaints-handling-model-cover.jpg?width=800&height=500&name=workpro-resources-insurance-complaints-handling-model-cover.jpg)