Comparison of Workpro versus CRM for complaints handling

The type of complaints you typically deal with is an important consideration when choosing a suitable complaints management system.  

We are sometimes asked how Workpro compares to a complaints-handling module in a CRM system.   

So, should you buy a dedicated case management system or a CRM to manage complaints? Download this handy grid to use in your business case.

Download the Workpro vs CRM Grid

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