Frequently asked Questions

Can I have a free trial?

We would be delighted to arrange a demonstration of Workpro at any time. This can be done over the web at your convenience. We are also happy to arrange free trials. Please click here to arrange a demonstration.

Is Workpro available as a cloud hosted (SaaS) product?

Yes. Workpro is available as a hosted service (in UK based, highly accredited data centres).  Different configurations of cloud hosting are available, allowing you to tailor the level of security and resilience to meet your business needs. For more information click here.

What about on-premise options?

Workpro can be supplied as an on premise installation if preferred. Workpro runs on ‘standard’ servers and does not need the support of a large in-house IT department. We have a number of easy to deployment options, including Workpro pre-installed on a server,

Can I buy Workpro through the G Cloud UK Government Framework?

Workpro is available on the G Cloud 10 purchasing framework for UK public sector bodies. We have five services listed: Workpro Complaints Management System, Workpro HR Employee Relations Case Management System, Workpro FOI DP Requests Case Management System, Workpro Case Management System and Workpro Cloud Support Services. Please click here for more details.

What about GDPR?

Workpro's newly updated file management facilities aid compliance with data protection legislation. Encryption of Data at Rest is included as standard with hosted Workpro in line with GDPR requirements. The standard Subject Access Request case type in Workpro (used for FOI, DP and EIR cases) is currently being extended to include GDPR information requests.

What kind of reporting does Workpro provide?

Workpro provides reporting on multiple levels:
- Real-time embedded views and reports
- Dashboards customised to user requirements
- Pre-configured reports for operational & strategic management
- Ad-hoc report builder
- Performance reporting.
Reports can be graphical or tabular and can be exported to other formats if required. They can be run on demand or scheduled, including timed delivery through email.

What is your pricing model?

Workpro is licenced annually per user. We have different licencing levels dependent on user type (frontline or occasional users versus professional caseworkers and their managers) and offer volume discounts and flexible terms. Please contact us to discuss your requirement.