Human Resources Business Case Whitepaper: This guide summarises 20 typical challenges the businesses we work with were facing prior to adopting a new case management system.
20 benefits of case management software for handling customer complaints and employee issues. Summarised in a handy whitepaper.
Should you buy a dedicated case management system or a CRM to manage complaints? Download this handy grid to use in your business case.
Workpro is a complete system for logging, processing and reporting complaints and customer feedback.
Take management visibility and control of employee issues to a whole new level.
GDPR compliant information requests handling (FOI, EIR, SAR, DPA)
Website integration enables your customers to submit complaints, enquiries and issues through your website. Download our tips for a successful website integration project.
Workpro Complaints for Financial Services is ready to go complaints management software, compliant with FCA DISP regulations.
This whitepaper summarises key things to consider in the light of FCA rule changes for complaints handling in the Insurance industry.