Emma Laxton

Posts by Emma Laxton

Public Sector Complaints in the UK Part 2: Technology, Compliance & Culture

Public Sector Complaints in the UK Part 2: Technology, Compliance & Culture

December 9, 2025 7 min read
Public Sector Complaints in the UK Part 1: State Of The Industry 2025

Public Sector Complaints in the UK Part 1: State Of The Industry 2025

December 9, 2025 9 min read
Adopting a Data-Driven Approach to HR Case Management – A Practical Guide

Adopting a Data-Driven Approach to HR Case Management – A Practical Guide

November 17, 2025 7 min read
How Continuous Improvement Enhances HR Case Management

How Continuous Improvement Enhances HR Case Management

October 20, 2025 6 min read
What To Include In Your Complaint Management Reports

What To Include In Your Complaint Management Reports

October 7, 2025 9 min read
Complex HR Cases: What To Expect

Complex HR Cases: What To Expect

September 26, 2025 8 min read
Is Employee Relations The Same As HR?

Is Employee Relations The Same As HR?

August 25, 2025 7 min read
How HR Case Management Software Can Help Hybrid Teams

How HR Case Management Software Can Help Hybrid Teams

August 21, 2025 8 min read
Proactive HR Case Management Vs Reactive HR Case Management

Proactive HR Case Management Vs Reactive HR Case Management

July 23, 2025 9 min read