CAS Chairman since 2004, Ian has over 30 years’ experience in building innovative high growth technology companies. He has personally invested in over 40 start-ups and served on the boards of Scottish Enterprise, the Scottish Funding Council and as co-chair of the Scottish Science Advisory Board.
With a background in customer services management, Ken is passionate about customer retention, team engagement and commercial value. He recently led our move to employee ownership - his focus is fulfilled employees serving clients well.
Chris is responsible for product development, with a strong focus on productivity and quality through Lean and Agile management. Chris has worked in Financial Services, Further Education and IT, on projects ranging from web development to data mining.
Business Relationship Manager PRINCE2 qualified, Simon's role is to ensure customer contracts are fulfilled on time and to budget - that CAS solutions are effective, efficient and value for money. Simon is a highly experienced Business Process Consultant and Project Manager.
Simon is an experienced IT consultant, solutions designer and trainer certified by the BCS with an International Diploma in Business Analysis. Simon's background in solution implementation for Complaints, GDPR, Finance and Employee Relations has given him a thorough understanding of factors critical to project success.”
PRINCE2 qualified, Irma is an experienced business analyst and project manager with a background in Housing and Local Government. Irma’s main role is to successfully deliver effective and efficient Workpro solutions. With strong reporting and business intelligence skills, Irma works closely with customers to ensure their requirements are understood and met.
Pam is the woman in charge! She manages the office, takes care of all our finances, and liaises with suppliers and customers alike. With many years experience in all aspects of Company Finance and Administration, and the advantage of an IT background, she is a very handy person to have around.
Lynne is responsible for all CAS marketing, with a particular focus on Workpro Case and Complaints Management software. With a background in IT sales and a degree in Marketing, her role involves listening to and understanding the needs of clients. Working in partnership with Workpro users and CAS colleagues, Lynne ensures our product strategy and market approach is in line with current and future business requirements, as well as technology and market trends.
Software development experts since 1969. Explore our history.
We proudly became an employee owned company in January 2014. Our team has always been conscientious, hardworking and professional, but we think employee ownership has enabled us to harness and use our different skills with even more focus. We are enjoying having common goals to strive for; it truly has given us a new lease of life!
Ken Naismith took over as Chief Executive when our former Managing Director, Dave Wells retired after more than 25 years with the company.
CAS Chairman Ian Ritchie was invited to speak at the 2011 TEDGlobal conference in Edinburgh on the invention of the World Wide Web and his meeting with Tim Berners-Lee. You can watch his speech “The day I turned down Tim Berners-Lee” on www.ted.com.
CAS provided the aircrew training systems for NATO exercise Loyal Arrow which took place in Sweden. Leif Stubbart, FMV Contracts Officer commented: "We have never, during our history, had such a professional contractor before". For an article on this in The Scotsman newspaper article click here
CAS Managing Director, Dave Wells, made a presentation to Wing Commander Mike Toft, Spadeadam Station Commander, to mark an unbroken 25 year relationship (still going strong!). Annual CAS-hosted Burns Suppers have been a long-standing feature of what is a great working realationship.
Our first complaints management system was Lotus Notes based. In 2006 we developed a version based on Microsoft technology, the start of the Workpro family of case management products.
Our first contract for a complaints management solution for the Scottish Public Services Ombudsman. We are proud to still count them as our customer, now using the latest version of Workpro.
CAS became a Limited Company following a management buyout.
Work started on a Course Administration System for midwife outplacements and training administration for Colleges of Nursing and Midwifery. At around the same time CAS was also working on a cremator controller system, real cradle to grave coverage!
We have provided aircrew training systems for defence establishments ever since. They have been used by over 80 NATO squadrons, from over 40 bases in 7 different countries. See our corporate website for more information www.casltd.com
CAS was born, starting off life as a Technology Transfer Unit of Heriot-Watt University. Scotland's first software development company! Early projects included a robot arm system and a starplate scanning system for the Royal Observatory in Edinburgh.