Close icon

Comparison of Workpro versus CRM for complaints handling

Should you buy a dedicated case management system or a CRM to manage complaints? Download this handy grid to use in your business case.

13 December 2018

The type of complaints you typically deal with is an important consideration when choosing a suitable complaints management system.

We are sometimes asked how Workpro compares to a complaints handling module in a CRM system. 

This whitepaper presents the main arguments for a dedicated complaints management system, based on our years of experience in this field.