Access to the system or certain cases is restricted according to your company policy, protecting sensitive data.
Workpro is extremely configurable in setting user security roles and controlling who has access to data. User permissions and security settings are maintained by you.
Case Level Access Controls
System administrators can control access to certain areas of the system, determining what permissions an individual user has down to case level, e.g. to deny an individual access to a particularly sensitive case. Permissions can also be copied from another user to save time.
Can be used to control access to specific data / workflow sections of the system.
Chronological Audit History
Every detail, every action on a case is recorded in the Case History. This full audit trail shows exactly what has been done, by whom, when. This enables you to demonstrate compliance and transparency, and to prove that due process has been followed.
Encryption of Data at Rest and in Transit is included with every standard Cloud Hosted Workpro solution, and is available as an optional extra for on-premise solutions.