Case Capture Case Capture - Workpro Case Management Software

Workpro Key Features

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Easy, Accurate Case Capture

Workpro simplifies and speeds up the logging of new cases and requests, however they come in.

A unique case record is created for every case received. Each case is assigned a unique Case ID.

Multiple Channels

Cases and enquiries can come from a variety of sources: phone, letter, email, SMS, web, social media etc.

User friendly interface

Easy to use forms minimise keying and avoid duplication of effort, saving time and reducing cost:

  • Context-sensitive input screens
  • Look-up Lists for common information
  • Free form text boxes for recording of all necessary information.
  • Return to latest activity at click of a button.

Multiple Device Support

Workpro has a responsive design so that the Workpro interface can be accessed via mobile devices, such as tablets. 

Workpro Web Form Option

A simple one-page interface is available which can be used to easily log cases by frontline staff and others. The details logged are submitted to Workpro for further handling or statistics.

Book a demo to see the standard case types and workflows in Workpro.