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How to best manage FOI volumes and complexity?

by Lynne Campbell | Posted in FOI | 7 December 2017

At the Freedom of Information Conference 2017 yesterday in Edinburgh I was struck by two things: the challenges involved in pulling FOI responses together, and how much time and resource this costs organisations. So many people I spoke to yesterday are managing these often complex cases with spreadsheets – how they keep track is a minor miracle!

How to best manage FOI volumes and complexity?
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