Support
Introduction
CAS has a history of projects that work, delivered on time and to budget. One of our key strengths is the excellence of our after-sales service and we place a high value on developing strong relationships with our customers.
Our clients have access to our many skills and resources. So even those with no in-house expertise can rely on CAS to ensure that their software, hardware and systems will be well maintained.
Features
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PRINCE2 Project Management
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We tightly control all Workpro projects using PRINCE2 methodology utilising regular Project Board meetings to monitor and report on progress. This is a tried and tested methodology with Workpro customers and ensures that Workpro projects are delivered on time and within budget.
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Training
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CAS provides user training in the operation, reporting and administration of the Workpro application package, tailored to the needs of each client organisation.
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System Support
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CAS operates an ITIL compliant support operation which is underpinned by the ISO 9001 Quality Management System. All issues raised are entered in our issue tracking system and are assigned an appropriate priority and severity, which define the target response and resolution.
Contact
For more information please contact us at info@casltd.com.



