• Historic Scotland

    “CAS demonstrated a thorough understanding of the Planning system in Scotland and a fundamental knowledge of our new business processes for managing our wide range of casework, including the high volume of Planning and listed building consent casework we receive from planning authorities. This business knowledge, their track record in successfully delivering similar Workpro projects and their cost-effective solution were the main reasons for us choosing CAS to provide our new integrated Case Planning System.”

    Mike Scott, Project Manager
    Historic Scotland

     

  • Housing Ombudsman Service

    "CAS provided us with what we wanted in language that was easy to understand and showed much flexibility and understanding of our needs. We at IHOL would wholly recommend CAS and its Workpro product."

    Martin Colwell, Head of Finance and IT
    Housing Ombudsman Service
     

  • Legal Ombudsman

    "We are very proud of our launch. It was a challenging timetable to deliver an up and running system that brought to life our vision of a fully paperless and integrated IT package to support really good and effective resolution of complaints. I was determined we would have a fully functional business system to support our front and back-office staff from day one, and that we would deliver both to time and budget. CAS have shown themselves to be very flexible and have worked hard to make sure their product meets our vision and requirements. Their highly configurable Workpro Ombudsman product gives us a good foundation to make sure we will provide an excellent service to our customers".

    Rob Hezel, Director of Finance and Business Services,
    Legal Ombudsman
     

  • Older People's Commissioner for Wales


  • Scottish Information Commissioner

    "We chose Workpro following completion of a public procurement exercise which demonstrated that the system exceeded our functional requirements and provided the best long term value for money. Workpro will help our office deal with ever increasing case volumes and will provide our staff with the tools to help decrease case response times. In addition, the advanced management information tools will support performance management and reporting."

    David Lowrie, Head of Operational Management
    Scottish Information Commissioner

  • Scottish Legal Complaints Commission

    "CAS were 100% focused on ensuring that Workpro was available when the office opened to ensure we provided a service to complainants from Day One. CAS staff were always responsive to questions and queries and kept us informed of progress. Workpro has shown itself to be very flexible to reflect our changing needs and has been tweaked over time to reflect the inevitable changes we have requested for management information, changes to business processes etc."

    Eileen Masterman, Chief Executive
    Scottish Legal Complaints Commission
     

  • Scottish Public Services Ombudsman


  • The Children's Commissioner for England


  • The Local Government Ombudsman